Cancellation Charges

As is normal within the CV writing industry, you will be required to pay for the service purchased before any work is commenced. No work will be started until the payment has been cleared into the ABespokeCV account.

 

Cancellation of any payment made can be done at any time before the Consultation with the following deductions as appropriate:-

 

a) Up to 7 working days prior to your consultation = 10% deducted from refund

 

b) Up to 4 working days prior to your consultation = 25% deducted from refund

 

c) Up to 2 working days prior to your consultation = 50% deducted from refund

 

d) Cancellation on the day before or on the day of your consultation will mean no refund. We will always try to rearrange with you for a mutually suitable revised appointment.

 

Refunds will be completed within 10 working days and only to bank accounts even if original payment made by cheque.

 

IMPORTANT: PLEASE READ DISTANCE SELLING REGULATIONS

 

The Distance Selling Regulations negate your right to cancel, as your contract with ABespokeCV commences when payment details are given by you.

 

Distance Selling Regulations

 

The supply of services and personalised goods, as outlined in Distance Selling Regulations 13, "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10", 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement; before the end of the cancellation period.

 

Nonetheless we understand that sometimes you may wish to change your mind and cancellation costs are outlined above.